Payment and Refund Policy

2.1 All accounts are set-up on a pre-pay basis only

2.2 The webChargers will suspend your account if outstanding bills have not been paid in within 5 days. The webChargers reserves the right to suspend the account. The webChargers reserves the right to charge late fee if bills are not paid in time.

2.3 The webChargers reserves the right to impose a re-activation fee for accounts that have been suspended.

2.4 If the services provided by us are not as per mentioned in website or services are not functioning properly, we will refund your amount, just request us for a refund within the first 7 days of your hosting account activation. We’ll refund your hosting subscription fees. Refunds will be promptly issued within 24 hours of your refund request. Domain Registration, SSL, Dedicated server and VPS services are non refundable.

 

2.5 Refund will not be granted in following cases:

2.51 If customer has taken our free migration services to migrate their hosting to our server.

2.52 If customer has breached our terms of services and violated our accepted usage policy.

2.53 If customer uses abusive language with The webChargers staff.

2.54 If customer has availed the discount from listed price while purchasing the service.

 

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